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Job Vacancies

We are curerently recruiting for the following posts:

 

THE FORUM, NORTHALLERTON

 

JOB VACANCY: Assistant Duty Manager

 

Part-time post offering 15 hours plus a week, averaged over a 4 week period, at £8 per hour. Fixed-term contact to 31st December 2016

 

Following a restructuring the Forum Northallerton has a vacancy for a fixed term contract until 31st December 2016, at which time the restructuring will be reviewed.

 

The Forum continues to develop and expand its range of activities, increasing its role in the local community, and is looking for a new staff member to join its team.

 

This post will have a key role in the House Management of events and will also undertake some administration and marketing tasks for The Forum.

 

Reporting to the General Manager, and working alongside The Duty Manager, the role will provide high quality House Management. Duties to include:

  • House Management duties at the Forum, in particular at public events, including: being responsible for the building, managing volunteers and ensuring customers and hirers receive a high standard of service, and Health and Safety policies are followed;
  • Dealing with customer complaints, or incidents on shift. To include reports and admin on events to be passed to the General Manager;
  • Marketing, including updating the publicity displays in the Forum and assisting with on-line and social media marketing;
  • To support the General Manager with cover during the absence of the Duty Manager due to leave or sickness;
  • Opening up and preparing the building for use;
  • Closing and locking up the building;

 

The successful applicant will be part of a small team of paid staff which is supplemented by volunteers assisting in the box office and at events & cinema.  We are looking for someone who has an interest in the full range of activities/ events covered at the Forum, and has a mature approach to providing excellent customer service.

 

The normal weekly hours will be split Thursdays to Sundays, afternoons and evenings (not working all four). There will be the odd evening Monday to Wednesday through the year. The rota will be planned in advance, to suit the changing requirements of events and hires, and will therefore require flexibility from the jobholder. It is possible that on some weeks we may seek significantly more than the 15 hours noted above, but the person appointed can expect the 15 hours to be the minimum hours paid per week, averaged over the month.

 

The successful candidate is likely to display:

 

  • Passionate about achieving a high level of customer service, and have the skills to apply this;
  • Team-working and leadership skills;
  • The ability to manage a range of situations in a polite but firm manner;
  • A helpful positive attitude, and practical approach to getting things done.
  • Be self-motivated and able to work alone;
  • Display a professional attitude with good communication skills;

 

To apply:

 

Please drop in to the Forum or download an application form and job description before applying.

If you have any questions, please contact Dan Brookes, General Manager, at the Forum, on 01609 776230 or by email at dan@forumnorthallerton.org.uk.


Closing Date: Monday 11th April 2016 at 5pm

 

 

 

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The Forum, Bullamoor Road,
Northallerton, DL6 1LP

01609 776230

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